If you are a Sanctuary Housing tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to claim for disrepair.

No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.

The claim process can take anywhere from a couple of weeks to 12 months depending on your landlord.  We will however press your landlord to make sure they commence repairs without delay following our initial contact.  You can rest assured there will be no delays on our part, we will do everything we can to get your landlord to take action.