£8,000,000+
In compensation recovered for our clients.
3,500+
Clients homes repaired.
Home Repairs
Completed
Receive Compensation
No Win, No Fee
Agreement
SRA-Regulated
Housing Solicitors
Examples of Disrepair
Why Claim?
Have you been waiting more than three months for repairs?
Is Sanctuary Housing neglecting your family and property?
Do you want a home you can feel proud of?
Do you want to feel safe in your home?
Answered yes to any of the above? We strongly advise making a housing disrepair claim to seek repairs and compensation.
Get Compensation In 4 Steps
No Win, No Fee, No Worry!
Nothing to
pay upfront
£
0
Don't pay a penny if you're unsuccessful
When we win, Sanctuary Housing pays our fees
We only succeed when you do
FAQs
If you are a Sanctuary Housing tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to claim for disrepair.
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
The claim process can take anywhere from a couple of weeks to 12 months depending on your landlord. We will however press your landlord to make sure they commence repairs without delay following our initial contact.  You can rest assured there will be no delays on our part, we will do everything we can to get your landlord to take action.
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
Yes! You should still pay your rent in full. If you stop paying your rent, Sanctuary Housing has the ability to make a counterclaim against you, as you would be in breach of your tenancy agreement.
No, there are laws in place protecting Sanctuary Housing tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
No, unfortunately not. You must be currently living in the property.
Under Section 11 of the Landlord and Tenant Act (1985), as amended by the Fitness for Human Habitation Act, both social (council or housing association) and private landlords are legally obligated to keep the property in a good state of repair. You have the right to live in your property without suffering due to disrepair. There is no need to be concerned as it’s their legal responsibility to act in your best interests.
About 90% of our claims are settled out of court through negotiation. However, if needed, our experienced solicitors are not afraid to take your case to court.
